Terms & Conditions
- Purchasers must be 21 years or older.
- A valid business license with a state-issued Sales Tax ID/Sellers Permit is required for buying products from us.
- Buyers are accountable for adhering to federal and state laws.
- The brands and products marked belong to their respective owners.
- Our website is exclusively designed for tobacco users, and all products are intended for legal use only.
- We employ reliable carriers such as UPS, DHL, or FedEx.
- Accepted payment methods include cash, bank transfers, and major credit cards: VISA, MasterCard, Discover, and American Express.
- We retain the right to cancel orders or limit quantities at any time.
- Prices are subject to change without prior notice.
- We reserve the right to terminate Memorandum of Understanding (MOU) with any party, providing prior notification.
- Sample product images are provided, but actual deliveries may include products of different color, shape, or size.
- Additional charges apply for customers from Hawaii and Alaska due to distance rates.
The terms & conditions constitute the agreement between Norcal wholesale inc. and buyers.
Please be aware that online orders may take up to an hour to appear in
your account order history. You will receive email confirmations upon
order receipt and shipment. Credit card transactions will appear as
Norcal Wholesale Inc. on your bank statement.
We will replace or refund any items received broken or if you are dissatisfied with the product for any reason.
Notify us within 5 days of receiving the product, and email clear pictures of the broken pieces. We will ship replacements or apply the credited amount to your next order.